Investigation and practice of smart internet inspection in regional medical laboratory center

doi:10.3969/j.issn.1673-8640.2022.12.002

Laboratory Medicine ›› 2022, Vol. 37 ›› Issue (12): 1113-1117.DOI: 10.3969/j.issn.1673-8640.2022.12.002

Investigation and practice of smart internet inspection in regional medical laboratory center

KAN Lijuan¹, LI Jingli², CHEN Dayang¹, HAN Xinyuan³, WANG Zhihong⁴, CAI Qinquan¹, WEN Qilin⁵, LIU Zhenyu⁶, LI Ming⁶, ZHANG Xiuming¹()

1. Department of Clinical Laboratory，Shenzhen Luohu People's Hospital，Shenzhen 518005，Guangdong，China
2. Internet Hospital，Shenzhen Luohu People's Hospital，Shenzhen 518005，Guangdong，China
3. School of Medicine，Anhui University of Science and Technology，Huainan 232001，Anhui，China
4. Information Section，Shenzhen Luohu People's Hospital，Shenzhen 518005，Guangdong，China
5. Huikang Information Technology Co.，Ltd.，Shenzhen 518019，Guangdong，China
6. Hangzhou Huihao Information Technology Co.，Ltd.，Hangzhou 310000，Zhejiang，China

Received:2022-03-31 Revised:2022-12-13 Online:2022-12-30 Published:2023-02-02
Contact: ZHANG Xiuming，E-mail：zxm0760@163.com。

Abstract

Abstract:

Objective To investigate the application efficiency of the workflow of smart internet inspection in improving regional medical laboratory center. Methods A number of internet information technologies were used to develop a smart internet inspection platform，through which the regional internet inspection items can be seamlessly connected with hospital information system（HIS）data. The regional internet inspection business volume and patient satisfaction survey results were analyzed statistically. The actual application efficiency of smart internet inspection was evaluated. Results According to the needs or disease status，customers（clinicians，patients and residents） can apply for self-service inspection，interpretation of inspection report and internet online diagnosis and treatment through different paths at the internet hospital and internet inspection platform，online real name authentication，self-service payment and sampling nearby in the area. Internet+nursing provided door-to-door sampling services. The inspection specimens were transported by special specimen transport vehicles and unmanned aircrafts. It supported mobile phone text messages，hospital and regional inspection center WeChat official accounts，Health Luohu APP and other platforms to check inspection reports online，and provided online intelligent consultation，regional internet diagnosis and treatment services. The platform had operated for 16 months from November 2020 to February 2022，and the inspection business volume had reached 469 453 person times，including 427 973 person times of severe acute respiratory syndrome coronavirus 2 nucleic acid determination，accounting for 99.2% of the total inspection business volume. In the satisfaction survey of 42 public tertiary medical institutions in Shenzhen 2021，Shenzhen Luohu People's Hospital ranked the third，and the inspection business volume，business income and patient satisfaction continued to rise steadily. Conclusions The internet inspection combined with regional medical laboratory center is an important way to reduce patients' waiting time for diagnosis and treatment，reduce costs and increase efficiency，and better carry out disease intervention and health management.

Key words: Clinical inspection, Regional medical laboratory center, Smart management

CLC Number:

R446.1

KAN Lijuan, LI Jingli, CHEN Dayang, HAN Xinyuan, WANG Zhihong, CAI Qinquan, WEN Qilin, LIU Zhenyu, LI Ming, ZHANG Xiuming. Investigation and practice of smart internet inspection in regional medical laboratory center[J]. Laboratory Medicine, 2022, 37(12): 1113-1117.

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[1]	BAI Jianhua, ZENG Xianfei, HAO Xiaoke. Exploration and practice of regional medical laboratory center model [J]. Laboratory Medicine, 2022, 37(12): 1109-1112.
[2]	CHEN Hongwei, GUO Haitao, HOU Yanqiang. New development of regional medical laboratory centers in post-pandemic era [J]. Laboratory Medicine, 2022, 37(12): 1118-1121.

Investigation and practice of smart internet inspection in regional medical laboratory center

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